Privacy Policy
Effective date: May 14, 2026
Wavefold Labs LLC builds audio software, web tools, plugins, mobile apps, and related services. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use our websites, products, and services.
Information We Collect
We collect only the information we need to operate, improve, and support our services.
- Information you provide: such as your name, email address, support messages, feedback, and any other information you choose to send us. If we offer accounts, purchases, licenses, subscriptions, or similar product features, we may also collect the information needed to provide those features.
- Basic usage information: such as pages visited, referring pages, approximate location derived from network information, browser type, device type, operating system, and timestamps.
- Technical and diagnostic information: such as app version, crash reports, logs, error data, and device or browser settings when needed to troubleshoot or secure our services.
Analytics
We use an instance of Umami Analytics to understand how people use our website. Umami helps us see aggregate trends like which pages are visited, which links brought visitors to the site, and what browsers or devices are commonly used.
Umami does not collect personally identifiable information, anonymizes the data it collects, and does not identify users or track them across websites. We do not use Umami to build advertising profiles, sell visitor data, or track you across unrelated websites.
Cookies and Local Storage
We may use cookies, local storage, or similar browser storage for basic site functionality, preferences, account sessions, security, and analytics. For example, this website may store your theme preference locally in your browser.
You can control cookies and local storage through your browser settings. Some parts of our services may not work properly if required storage is disabled.
How We Use Information
- Provide, operate, and maintain our websites, products, and services.
- Respond to support requests, questions, and feedback.
- Process accounts, purchases, licenses, subscriptions, or similar product features if we offer them.
- Understand usage patterns and improve performance, reliability, design, and content.
- Detect, prevent, and investigate abuse, fraud, security incidents, and technical problems.
- Comply with legal obligations and enforce our agreements.
How We Share Information
We do not sell your personal information. We may share information in limited circumstances:
- With service providers who help us run our services, such as hosting, payments, email, support, and storage.
- When required by law, legal process, or a valid government request.
- To protect the rights, property, security, or safety of Wavefold Labs, our users, or the public.
- As part of a merger, acquisition, financing, reorganization, or sale of business assets.
Data Retention
We keep information for as long as needed to provide our services, meet legal and accounting requirements, resolve disputes, improve our products, and maintain security. Retention periods may vary depending on the type of information and why it was collected.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you. Depending on where you live, you may have additional privacy rights, including the right to object to or restrict certain processing, request a copy of your data, or lodge a complaint with a privacy authority.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International Visitors
Wavefold Labs is based in the United States. If you access our services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the effective date above. Changes are effective when posted on this page unless a later effective date is stated.
Contact
If you have questions about this Privacy Policy or our privacy practices, contact us at hello@wavefoldlabs.com.